Support
Frequently Asked Questions
Startup Process
Starting up our portable projectors involves a brief setup process to connect to WiFi, Bluetooth devices, and streaming apps. This ensures seamless compatibility with all platforms. While initial configuration may take a few minutes, the result is a flawless, high-quality viewing experience that’s ready to go wherever life takes you.
Navigation
The Smart Projector has a infrared remote for navigation, also included is a touchpad mouse that's located on the top of the projector which allows for quicker selections
Connectivity
Zentiio projectors deliver seamless connectivity with full WiFi and Bluetooth capabilities, allowing instant pairing with smartphones, tablets, and laptops. They’re compatible with all major streaming platforms, offering unmatched versatility. Designed for modern living, they combine sleek portability with cutting-edge technology to ensure you stay connected, wherever life takes you.
Battery Life
Our portable projectors feature a long-lasting, rechargeable battery designed for extended use, providing up to 4 hours of playback on a single charge. Perfect for movie nights, presentations, or outdoor adventures, they combine convenience with portability, ensuring seamless entertainment or productivity without interruptions—anywhere, anytime. Enjoy freedom without being tethered!
Accessories
Zentiio offers cutting-edge accessories to complement its portable projectors, including Bluetooth noise-canceling headphones, portable speakers, rechargeable batteries, and premium earbuds. Designed for seamless connectivity and ultimate portability, these accessories enhance your viewing and listening experience, whether at home, camping, or on the go—perfect for tech-savvy, adventure-ready customers. Please see out Catalogue for our latest items.
Streaming Services
Zentiio projectors offer seamless access to all major streaming services, including Netflix, YouTube, Amazon Prime, and more. With full WiFi and Bluetooth capabilities, users can effortlessly connect and enjoy their favorite content in stunning quality, anytime, anywhere, making them the perfect companion for on-the-go entertainment. While we work closely with these providers changes to platforms occur, using an Amazon Firestick or Chromecast will reduce these issues.
Software Updates
Our projectors undergo regular software updates to enhance performance and ensure compatibility with the latest technologies. While these updates may take some time, they are essential to deliver seamless streaming and top-notch features. We appreciate your patience as we work to provide the best viewing experience with every update.
Warranty
Zentiio projectors come with a comprehensive 12-month warranty, ensuring peace of mind for our customers. This warranty covers any manufacturing defects, providing full support for repairs or replacements. We are committed to delivering quality, reliability, and customer satisfaction, making your experience with Zentiio projectors worry-free.
Returns
At Zentiio, we prioritize your satisfaction. If you’re not fully satisfied, return your item within 30 days of purchase for a replacement or refund. Items must be unused, in original packaging, and accompanied by proof of purchase. Exceptions apply to clearance items. Start your return by contacting our support team. Please refer to our refund policy.